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Getting the virtual care you need is important

There are also day-to-day matters worth considering. Here are a few to keep in mind that we can help with.

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Key benefits of Health Advocate


Our healthcare experts make the complex simple by personally helping you find the right answers at the right time.

Health Advocate, our patient advocacy service, connects you to a team of medical doctors, registered nurses and other experts who will answer questions, resolve related administrative issues and provide the support needed to make important care decisions with confidence.

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Connect with experts around the country

Rely on us to help you identify top hospitals, other medical institutions and clinical trials. We can also help you locate and schedule appointments with doctors, dentists and hard-to-reach specialists for treatments or tests.
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Lines of support

You won’t be in this alone. We coordinate care and facilitate communication between providers, carriers and vendors. We provide clinical support, helping people make decisions at the toughest times. Our administrative support staff can also help with various billing and claims queries.
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Save money

With Health Advocate, you can estimate and better understand your healthcare costs. You can save money on pre-claim and post-claim fees with our negotiating tools. We also give you the tools to resolve insurance claims, negotiate provider discounts and uncover billing errors.
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Education

Clarify complex conditions. Research treatment options, caregiver services, in-home care and more. Address eldercare issues including Medicare, adult day care and assisted living.
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Emergency Assistance Plus

One’s golden years should be a time of adventure to places like Peru’s Machu Picchu and Egypt’s Valley of the Kings. Few things can dampen a retirement vacation, though, like having a medical emergency in a foreign land. It’s no picnic, either, for companions or spouses on these trips who have to scramble for care and logistical changes.

Emergency Assistance Plus, or EA+ makes it so that older travelers needn’t fear the unexpected. Anywhere in the world, emergency medical assistance is just one call away – 24 hours a day, seven days a week, 365 days a year.

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ID Resolve

There’s a dark side to healthcare, which is when someone steals your personal information and tries to use it for their care or some other selfish end.

That’s why at Call A Doctor Plus, we’re big fans of ID Resolve.

When it comes to virtual care, ID Resolve’s medical identity theft assistance service is invaluable. ID Resolve can do much more, too, such as providing assistance in times of credit freeze and letting credit bureaus and other relevant institutions know you’ve been a victim of fraud.

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