Skip the waiting room and connect with U.S. board-certified doctors 24/7 via phone, video, or our mobile app. Whether it’s late-night advice or a prescription while traveling, telemedicine offers fast, reliable care.
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All providers are board-certified in internal medicine, family practice, emergency medicine or pediatrics
Use our app, the web or a phone to sign up.
Request an on-demand visit or schedule a visit at whatever time is preferred.
A physician visit happens, generally via phone or video.
The physician will post a visit summary to the member’s file and, if necessary, send a prescription to their local pharmacy.
We send a follow up email to ensure members received the care they needed and see if they have any feedback on their experience.
Log into our application and fill out the required information to submit your request.
Submit digital photos of the affected area or areas of your skin.
These are typically available from a board-certified dermatologist within two business days.
This is a chance to ask questions or learn when prescriptions from local pharmacies will be available.
Choose your primary care physician based on personal preference and schedule an appointment.
We’ll ship you a welcome kit and blood pressure cuff. From there, you’ll fill out a quick questionnaire about family history, current symptoms and a mental health assessment. You can also ask us any questions you’d like at this time.
From the comfort of your phone or computer, you’ll have an exam with your primary care physician where you can discuss your medical history and your concerns. If needed, your primary care physician will order testing and make referrals to other virtual care or in-person services.
Your primary care physician and other members of your care team will create a care plan including goals, lab orders and recommended next steps.
Your care team is available 24/7 for continuous support, guidance and education. Schedule visits with your primary care physician as needed.
Call A Doctor Plus is a virtual healthcare service that offers convenient, confidential access to quality providers 24/7, anytime, anywhere. By scheduling a visit with a U.S. board-certified and licensed provider, you can be diagnosed, treated, and prescribed medication if necessary.
Call A Doctor Plus can help you with everyday, non-emergency healthcare issues, including sinus problems, allergies, flu symptoms and much more. Skip the waiting room and the trip to the ER. Call A Doctor Plus is here to help you feel better, faster, and get you back to living your life.
Yes, when medically appropriate, providers can prescribe medications. If a prescription is not required, the provider may provide the member with instructions for managing symptoms or following up with their primary care doctor.
Call A Doctor Plus is available in all 50 states, so you can use the service while traveling within the United States. Call A Doctor Plus is not available internationally.
This depends on your specific Call A Doctor Plus plan. Most plan designs allow you to use the service for you, your spouse, and covered dependents. Dependents over 18 years old must request a visit for themselves. For dependents under 18 years old, the primary account holder must request a visit on their behalf through the app, website or by phone.
With your consent, an electronic copy of your visit will be sent to your primary care doctor.
Call A Doctor Plus is not a part of your insurance; however, during account registration you will need to provide your name, date of birth, and zip code that is on file with your employer.
No. Call A Doctor Plus doesn’t replace your primary care doctor. It should be used for non-emergency illnesses when it is not convenient to get to the doctor, or it is outside of regular office hours.
If there is a fee associated with your plan, you can pay with your HSA (health savings account) card, credit card, prepaid debit card or by PayPal.
The average response time is approximately 10 minutes however this can vary depending on availability.
In most cases, Call A Doctor Plus visits have no copay. However, we offer flexible plan designs tailored to meet the needs of each client, so costs may vary depending on the specific plan you’re enrolled in. If you’d like to confirm pricing before requesting a visit, you will see the visit fee during the visit request process.
Yes, if your plan has a copay. Just like any medical appointment, there is a fee for the consulting provider’s time. The fee that you will pay varies based on your benefits plan structure.
There is no time limit for visits, and there is no extra charge for longer provider visits.
The additional services that may be available to you depends on your specific Call A Doctor Plus plan. Call A Doctor Plus offers various other services such as; Mental Health, Nutrition, Dermatology, Musculoskeletal, Virtual Pet Care, and more. Please contact our team for more information: (860) 217-0851 or support@cadrplus.com.