25 Reasons We’re Better Than the Carrier Plans

Not All Virtual Care Is Created Equal

Choosing how we care for people is one of the most meaningful decisions any organization can make.

At first glance, many virtual care options appear similar. Carrier-based telemedicine, in particular, often checks the right boxes on paper. But as with most things that matter, the difference isn’t in the headline features — it’s in the details.

And those details shape everything: how easily people access care, whether they actually use it, how supported they feel, and ultimately, the outcomes that follow.

That’s why we’ve spent time stepping back and asking a simple but important question:

What does a better approach to virtual care really look like?

The result is a clear, practical perspective on how care should be designed, delivered, and supported — grounded in real-world experience, not marketing promises.

Below are 25 reasons why our approach at Call A Doctor Plus is different… and why that difference matters to every stakeholder involved.

For Employees — Care That Works for Real Life

Because the experience of getting care shouldn’t depend on what plan you’re on.  Here are 6 areas our program is truly different (and better!) for members:

1. We cover the whole family, not just those enrolled in the medical plan.
2. Your history follows you, even if your employer or carrier changes.
3. It’s truly $0… no copays, no limits, no hidden costs.
4. It’s simple and fast… one app, one number, one easy experience.
5. It goes beyond general medicine, offering mental health, MSK, primary care, and more, all in one experience.
6. We keep it top of mind via reminders, tips, and education all year long.

For Employers — Partnership That Performs

Because “good enough” shouldn’t be the standard for something this important.  Here are 9 reasons why employers love partnering with us:

1. You get real people, not call centers.  Our team knows your group and has your back.
2. We act as a true partner, not a vendor… your goals are our goals.
3. We keep claims off your plan, reducing costs and renewal pressure.
4. We scale with your needs, from simple telemedicine to a full virtual wellness suite.
5. You have vendor freedom. Build to your goals… not your carrier’s.
6. We tailor the experience to fit your benefit ecosystem.
7. It’s easy to launch and manage… we handle the heavy lifting.
8. We help drive utilization through awareness, not just access.
9. We show measurable results, so you can see the value.

For Brokers — Partnership That Builds Influence

Because you deserve a partner that helps you look good, grow stronger relationships, and win new business.  Here’s 10 reasons we’re the partner of choice for brokers nationwide:

1. We were built by brokers, for brokers so we understand your world.
2. We help you stand out, not blend in.
3. We make your clients happy, which helps you retain them longer.
4. We’re your virtual care experts, so you can focus on your broader strategy.
5. We’re flexible with compensation, net or gross… your call.
6. We act as a strategic advisor, helping you elevate client conversations.
7. We offer more options than any carrier’s “included” plan.
8. We keep it simple and reliable… you sell it, we deliver it.
9. We give you reporting you can share confidently at renewal.
10. We innovate constantly, so you stay ahead without the risk.

Closing Thoughts

When it comes to caring for people, the most meaningful outcomes rarely come from default choices.

They come from decisions made with intention.

Carrier plans may check the access box, but access alone rarely delivers the kind of meaningful change employers, brokers, and members actually need. Utilization, experience, partnership, and outcomes are shaped by how care is designed — not just whether it exists.

At Call A Doctor Plus, we believe better care should compound over time… simpler access, stronger relationships, and measurable outcomes that extend well beyond a single interaction.

If you’d like to see exactly how our approach compares, we’ve put together a concise side-by-side that breaks it down clearly and practically.

👉 Download: Why We’re Better Than the Carrier Plans

Because when virtual care is built with intention, it doesn’t just show up when needed — it delivers value that lasts.

Join Me on My Journey

Hi, I’m Jonathan Hoekman… husband, father, leader, and someone passionate about helping brokers, employers, and their people get more out of virtual care.

Over the past 14 years, I’ve helped more than 3,500 clients save over $200M in healthcare costs by focusing on what really matters… utilization, outcomes, and human connection.

Follow me on LinkedIn or schedule a 1:1 meeting to join me on my journey as I share insights, strategies, and stories about how we can build better virtual-care partnerships together.